Schedule jobs, dispatch your crew, text payment links, and keep every customer record in one place. Built by a billiard shop that still moves and refelts tables every week.
Solo plan is free. Team plans from $25/month.
Pool table customers come back every 5–10 years. If you can't find their history when they call, you're starting from scratch every time — and leaving money on the table.
Billiard CRM fixes all of this.
Built for billiards from day one. Not some other CRM with our logo painted on.
Service calls, deliveries, repairs, installs, sales — scheduled on a visual calendar and assigned to a tech before you hang up the phone.
Automated texts before every appointment. Customers confirm, reschedule, or call you back. No-shows drop. You stop babysitting the schedule.
Before and after photos attached to the job. Know exactly what cloth is on every table you've ever touched — even years later.
Felt, labor, delivery, accessories — all itemized and texted before you leave the driveway. No more 'I'll send that when I get back.'
Text a payment link the moment the job's done. Customer taps, pays, done. No card reader, no 'I'll mail you a check.'
Open jobs, pending invoices, this week's schedule, outstanding payments. QuickBooks sync keeps the books clean. No spreadsheets. No clipboards.
No training sessions. No IT department. Just sign up and take your first job.
Under two minutes. No credit card, no contracts, no IT setup.
Enter a customer, pick a date, assign a tech. Do it from your phone between calls.
They get the job details. You see where they are. Everyone's on the same page.
Text a payment link when the felt's down. Customer pays. You move on.
Golden West Games has been selling, moving, and refelting pool tables since 1947. When generic software kept failing us — too complicated, not built for field work, no concept of a seven-foot refelt — we built our own.
Every feature exists because we needed it ourselves. We use Billiard CRM every week at our own shop. When something doesn't work the way a billiard business actually works, we fix it.
Solo operators use Billiard CRM at no charge. Add staff on the Team plan ($25/month). High-volume shops use Pro ($99/month). A small percentage on payments you collect keeps the model honest — capped so it never runs away.
Start free. No credit card, no contract, no nonsense. If it doesn't make your day easier, you've lost nothing.