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๐ŸŽฑBuilt by Golden West Games ยท In the industry since 1947

The CRM for billiard service,
delivery & sales pros.

Schedule jobs, dispatch your crew, text payment links, and keep every customer record in one place. Built by a billiard shop that still moves and refelts tables every week.

Solo plan is free. Team plans from $25/month.

Sound familiar?

Pool table customers come back every 5โ€“10 years. If you can't find their history when they call, you're starting from scratch every time โ€” and leaving money on the table.

๐Ÿ˜ฉA customer calls โ€” and their last service is in a notebook you can't find
๐Ÿ˜ฉJobs dispatched by text, paid in cash, never invoiced
๐Ÿ˜ฉChasing a check two weeks after you already moved on to the next job
๐Ÿ˜ฉNo idea which cloth went on the Brunswick in room 4, or when
๐Ÿ˜ฉPaper schedules that live in the truck and die in the rain

Billiard CRM fixes all of this.

Everything your shop needs. Nothing you don't.

Built for billiards from day one. Not some other CRM with our logo painted on.

๐Ÿ“…

Book any job in seconds

Service calls, deliveries, repairs, installs, sales โ€” scheduled on a visual calendar and assigned to a tech before you hang up the phone.

๐Ÿ“ฑ

SMS reminders that actually reach people

Automated texts before every appointment. Customers confirm, reschedule, or call you back. No-shows drop. You stop babysitting the schedule.

๐Ÿ“ธ

Photo records for every job

Before and after photos attached to the job. Know exactly what cloth is on every table you've ever touched โ€” even years later.

๐Ÿงพ

Line-item invoices in the field

Felt, labor, delivery, accessories โ€” all itemized and texted before you leave the driveway. No more 'I'll send that when I get back.'

๐Ÿ’ณ

Get paid on the spot

Text a payment link the moment the job's done. Customer taps, pays, done. No card reader, no 'I'll mail you a check.'

๐Ÿ“Š

One screen shows everything

Open jobs, pending invoices, this week's schedule, outstanding payments. QuickBooks sync keeps the books clean. No spreadsheets. No clipboards.

Up and running before lunch

No training sessions. No IT department. Just sign up and take your first job.

STEP 01
๐Ÿš€

Create your free account

Under two minutes. No credit card, no contracts, no IT setup.

STEP 02
๐Ÿ“‹

Add your first job

Enter a customer, pick a date, assign a tech. Do it from your phone between calls.

STEP 03
๐Ÿ“

Dispatch your crew

They get the job details. You see where they are. Everyone's on the same page.

STEP 04
๐Ÿ’ฐ

Get paid on the spot

Text a payment link when the felt's down. Customer pays. You move on.

๐ŸŽฑ
Built on the shop floor, not in a boardroom

Billiard CRM started at a shop, not a startup.

Golden West Games has been selling, moving, and refelting pool tables since 1947. When generic software kept failing us โ€” too complicated, not built for field work, no concept of a seven-foot refelt โ€” we built our own.

Every feature exists because we needed it ourselves. We use Billiard CRM every week at our own shop. When something doesn't work the way a billiard business actually works, we fix it.

Golden West GamesยทSeattle/Tacoma, WAยทIn business since 1947

Start free. Scale when you're ready.

Solo operators use Billiard CRM at no charge. Add staff on the Team plan ($25/month). High-volume shops use Pro ($99/month). A small percentage on payments you collect keeps the model honest โ€” capped so it never runs away.

Solo
Free
+ 1% on payments
Team
$25
/mo ยท + 1% capped
Pro
$99
/mo ยท + 0.5% capped
Start FreeSee Full Pricing โ†’
๐ŸŽฑ

Ready to run a tighter shop?

Start free. No credit card, no contract, no nonsense. If it doesn't make your day easier, you've lost nothing.

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